Reduction of Environmental Impacts
The three pillars of the environmental activities of the SMBC Group are Promotion of Environmental Businesses, Management of Environmental Risks, and Reduction of Environmental Impact. Each group company sets targets for Reduction of Environmental Impact and implements diverse measures.
1. SMBC Group Environmental Data
The SMBC Group is working to further promote environmental activities by visualizing them. As a part of this process of visualization, we have disclosed environmental impact data from company office activities. We have obtained third-party certification of our data from the Japan Quality Assurance Organization. As well, SMBC has expanded the scope of disclosure to environmental accounting.
Total CO2 Emissions of SMBC Group
|Measurement Items||Units||Fiscal 2016||Fiscal 2017||Fiscal 2018|
|Direct energy consumption||City gas||Thousand m3||2,406||2,479||2,225|
|Liquefied petroleum gas (LPG)||t||11||10||10|
|Heavy fuel oil||kl||106||131||94|
|Indirect energy Consumption||Electricity(*3)||Thousand kWh||326,851||323,731||291,043|
|Other energy consumption||CO2 emissions from business trips(*4)||t-CO2||17,402||17,780||18,432|
|Water supply||Thousand m3||31||34||36|
|Total water and sewage||Thousand m3||2,658||2,594||2,662|
- [Scope of data]
- *Each item is simply the sum of the values of the following group companies. Sumitomo Mitsui Banking Corporation, SMBC Trust Bank, Sumitomo Mitsui Finance and Leasing, SMBC Nikko Securities, SMBC Friend Securities(*1),
Sumitomo Mitsui Card Company, Cedyna Financial Corporation(*2), SMBC Consumer Finance, The Japan Research Institute, Sumitomo Mitsui DS Asset Management Company, THE MINATO BANK(*3), and Kansai Urban Banking Corporation(*3)
- (*1)Merged with SMBC Nikko Securities as of January 2018.
- (*2)Changed the name in July 2020 to SMBC Finance Service after merger with SMBC Finance Service.
- (*3)Excluded from the Group as of April 2018.
- [CO2 conversion method]
- (*3)Actual emission factor for each electric business company is used.
- (*4)Uses conversion factors from MINISTRY OF THE ENVIRONMENT's "Database on emission intensity for organization such effect as greenhouse gas emissions from calculate through supply chain (ver 2.2)".
- (*5)Others uses "Support tool of Calculating CO2 Emissions from Energy Use" provided by the Agency for Natural Resources and Energy.
- [Third party verification]
These data are being tested third-party certification from the Japan Quality Assurance Organization.
2. Reducing Energy Consumption
Medium/Long-Term Reduction Target for Electricity Consumption
Approximately 90% of the energy used by SMBC is electricity. The bank is therefore prioritizing efforts to reduce power consumption in order to lower its overall energy consumption.
Since fiscal 2013, SMBC has conducted these initiatives with a target of reducing its electricity consumption intensity (electricity consumption / total floor area) in fiscal 2020 by 10.5% compared to fiscal 2009. This target has been established by the Japanese Bankers Association for the banking industry as a whole in the Japan Business Federation's "Commitment to a Low-Carbon Society" action plan. In fiscal 2015, a new target was established, reducing the electricity consumption intensity (electricity consumption / total floor area) in fiscal 2030 by 19.0% compared to fiscal 2009. SMBC is continuing its efforts to conserve electricity and achieve the target.
SMBC Nikko Securities has set an environmental goal to reduce the amount of electricity used per 1 m2 of floor space by more than 10% by fiscal 2020 as compared against fiscal 2009, and reduce usage by more than 20% by fiscal 2030. This goal is a standard set for the securities industry by the Japan Securities Dealers Association in their Securities Industry Action Plan for Environmental Issues.
Compliance with Amended Energy Saving Act
As a company (enterprise) with annual energy consumption (crude oil equivalent) of 1,500 kiloliters or more, under the Energy Saving Act SMBC is required to develop an energy management system, create a medium/long-term plan and reduce its energy consumption intensity by 1% or more each year. SMBC is not only firmly fulfilling these obligations but also conducting measures that include management practices based on the act and reduction of energy consumption at individual branches and offices.
Publication of Carbon Reduction Report for Small and Medium-Sized Facilities
Global warming countermeasures at offices and branches in Tokyo are reported along with CO2 emissions in accordance with the Tokyo Metropolitan Government's Tokyo Carbon Reduction Reporting Program.
3. Reducing Environmental Impact Through Our Businesses
Environmental Considerations in Leasing
Sumitomo Mitsui Finance and Leasing is completely in compliance with environment-related laws and regulations to prevent contamination of the environment due to illegal disposals of industrial waste materials triggered by the expiration of leases. In addition, multi-phased assessments of disposal contractors, mainly in terms of compliance, local research and interviews, are conducted annually in order to prudently select the most appropriate company that handles transportation and disposing of waste materials at the time of the expiration of a lease.
For details regarding various activities, please refer to SMFL's website.
Initiatives for Reducing Environmental Impact of Credit Cards
For a material to make its credit cards, SMBC Finance Service actively uses a resin called PET-G that releases no harmful gases when burned. In addition, when cards are disposed of, a recycling process is used to extract the rare metals contained in the IC chips.
4. Paper less initiatives
Paperless Initiative Through Devices in Store Operations
Paperless application procedures not only reduce environmental impact and raise customer convenience, they also eliminate the risk of information leaks connected with disposal of paper application forms. Rigorous management of the digitized data through access restrictions and other measures also further strengthens protection of customers' personal information. There are advantages in terms of administrative efficiency as well, such as a smoother screening process, so a number of Group companies are actively involved in this initiative.
SMBC has been undertaking efforts to improve hospitality by implementing paperless branches that utilize cutting-edge technology to improve services for our customers. The Ginza branch that was reopened inside GINZA SIX in April 2017 achieved digitalization of store services by using in-store transaction navigation, electronic signatures, and electronic seals.
In addition, this initiative was evaluated by the Japan Institute of Information Technology and received an award of excellence in the Service & Hospitality Awards from the Institute in 2017, and the highest award of merit for the same program in 2018.
Eliminating Paper through electronic contract service (SMBC Brazil)
SMBC Brazil promotes electronic contrant, where we used to have paper contract.
This initiative contributes not only to paperless, but also to reduce processing time.
SMBC Brazil intend to continue raising customer satisfaction, and reducing environmental impact.
Paperless Application Procedures
SMBC Finance Service has been promoting conversion from conventional duplicate application forms to paperless credit card application tools that reduce environment impact.
The company provides affiliated merchants with systems and so forth for completing applications using Internet products and tablet devices, such as the online credit system Cedyna C-Web, which enables applications to be completed online, and the Digital Pen ECO pen with an infrared camera, which is used with a specialized contract form (application form).When a tablet device is used, the entry method is simple, corrections are easy, and member application procedures are simplified, which reduces the burden on customers as well.
SMBC Consumer Finance is improving customer convenience through digitalization as well as reducing the consumption of resources by actively expanding the App Loans service to promote cardless transactions. The SMBC account opening app for smartphones allows customers to open an account easily with just ID and a smartphone. All of these services not only offer greater convenience to our customers, but help to cut usage of paper resources.
SMBC, SMCC, SMBC Finance Service and SMBC Consumer Finance encourages customers to switch to the "Web Account Statement Service" and "Web passbook" which allow customers to view their statements online rather than receiving a paper version by mail, as a way for them to participate in environmental initiatives.
SMBC provides an e-report service that enables customers to use the Internet to view reports that would normally be sent in the mail, such as for investment products and loan products.
5. Environmental Features in Buildings
Implementing company rules to reduce environmental impact
SMBC actively selects buildings with environmental features for its branches and offices.
The head office building has rainwater storage tanks, solar power facilities, a rooftop garden and human sensors, and makes use of recycled materials. These various environmental features and facilities are designed to give the building 30% lower annual CO2 emissions than the average leased office building in Tokyo.
For example, SMBC has reduced 187 tons in carbon per year as a result of recycling high efficiency filters for air conditioning systems and energy-saving effects.
SMBC East Tower, which opened in the summer of 2015, has the environmental features on the head office building with the addition of all LED lighting and improved exterior wall performance. These features enable a 35% reduction in annual CO2 emissions compared to the average leased office building in Tokyo. Thanks to these environmental facilities and features, the building has earned an "S" rank in the CASBEE rating system for building environmental performance and a "Platinum" rating from LEED-CI, an international environmental certification program.
The Osaka head office building underwent a major renovation that finished in fiscal 2015. We installed high performing exterior wall frames, LED lighting, and solar panels to substantially improve the environmental performance while retaining the original charm of the facilities.
Initiatives are also being conducted overseas to select and use buildings with environmental features and facilities. The Brussels Branch in Belgium is housed in a building certified through the BREEAM method (Building Research Establishment Environmental Assessment Method) for assessing building environmental performance.
6. Other Initiatives to Reduce Environmental Impact
Implementing company rules to reduce environmental impact
SMBC is promoting initiatives to conserve resources at every stage, from product purchase to use, disposal and recycling. For example, for copy paper, which is used in large quantities by banks, SMBC purchases paper that is environmentally considerate and conforms with the Act on Promoting Green Purchasing. To do this, the bank confirms that the paper has been produced appropriately and that its raw materials have been procured appropriately based on the environmental policies disclosed by suppliers. At the usage stage, SMBC works to reduce consumption by promoting paper-free meetings and maintaining its Basic EMS Rules*. At the disposal and recycling stages as well, initiatives are promoted based on targets set for paper waste reduction.
*Overview of Basic EMS Rules
When using copiers and printers:
- Print only the necessary number of sheets by reducing the size, using double-sided copying, etc.
For saving energy:
- Set moderate temperatures: 28℃ or above for air conditioning, 20℃ or below for heating
SMBC Consumer Finance implements measures to conserve resources, save energy, and separate waste based on its own Eco Rules*.
*Examples of Eco Rules
- Promote meetings that are paperless
- Turn off your monitor when leaving your desk and shut your PC down if you are absent for a long period.
SMBC Nikko promotes the practice of "green" purchasing when it buys office supplies and other items. This involves closely considering the necessity of the purchase in light of the environmental impact and then selecting items that minimize the impact to the extent possible.
Utilizing monitors and recycling office supplies
SMBC Trust Bank uses monitors and other means to undertake initiatives to conserve resources and reduce waste matter, such as using double-sided printing to condense the quantity of paper used for printing and setting up recycling boxes for office supplies, to utilize limited resources with maximum efficiency.