SMBC Group
drives social value
through
digital innovation

Digital innovation is at the heart of SMBC Group’s business strategies. From enhancing customer convenience, improving our productivity and upgrading infrastructure, to creating new business opportunities, we innovate solutions that answer to the evolving needs of the people around us.
Through active engagement with partners and the establishment of our innovation centers across the world, we aim to employ digital technology in meaningful ways to make sustainability a reality.

From DX Stock Selection to DX Grand Prix Winner SMBC Group’s playbook for AI transformation

Aug. 27, 2026

2026 DX Stocks shift focus from DX to AX
SMBC Group places AI at the heart of its business strategy with one trillion yen in IT investment over three years
Olive, Trunk, and SMBC Connect: A digital strategy that reimagines customer engagement
“They gave me a 50 billion yen budget”: How SMBC Group is driving AX
Trunk tackles the “most core of core banking operations”
“Our competitive edge is the trust of our customers and society”

Linking Japan and the US to Fast-Track AI-Era Financial Innovation: SMBC Group Teams with Fin Capital to Build Its US CVC Strategy

Jul. 23, 2026

US VC market shifts from overheating to recalibration
The SMBC Group-Fin Capital co-creation model
Beyond the investment: Japan-US link fast-tracks AI-era financial innovation

SMBC’s World-First Multi-Cloud/Single-Address Resilience Strategy: How the Bank Built an “Always-On” Email Platform

Jun. 18, 2026

Why strengthening email infrastructure resilience matters now
World-first multi-cloud operation on the same domain
Defensive DX—then offensive DX
Underpinning the shift to offensive DX

An AI-Driven Societal Inflection Point: Technology, Organizations, and Human Responsibility

May. 28, 2026

Reasoning capabilities soar, AI agents take center stage
AI deployment in finance and organizational transformation
Energy constraints and the role of humans

Inside SMBC’s AI CEO and Beyond: Recreating the Group CEO—Wit and All

Apr. 23, 2026

Capturing the CEO’s essence in an AI tool
Design and unglamorous maintenance underpin ongoing use
Beyond operational efficiency: How to approach AI going forward

How SMBC-GAI Learned to Cross-Search 1.3 Million Internal Documents: Behind the Scenes of Japan’s Largest Class RAG Implementation

Mar. 26, 2026

Why we wanted an organization-wide AI
Large-scale RAG development was “learning on the run”
In-house development addresses the specialized nature of banking operations
Powering Japan’s Largest RAG Implementation with 2,000 Virtual Machines
SMBC-GAI’s growing popularity and the road ahead

SMBC Group drives social valuethrough digital innovation

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