• ork style reform Building a foundation for work styles that transform the diversity of employees into strength Work style reform Building a foundation for work styles that transform the diversity of employees into strength

SMBC Group actively undertakes work style reforms to create working environments that foster enthusiasm and stimulate the motivation of every employee, including those working restricted hours. Reforms also aim to improve overall productivity.

Numerical results

To make sure that initiatives in the area of work style reform are implemented smoothly, we have set target for the acquisition rate for paid leave.


Target Achievement time FY2020 FY2021 FY2022
Paid leave
acquisition rate
85% or more
FY2025 76.5% 79.0% 80.2%

Main initiatives for increasing productivity and motivation to work

Complying with laws and regulations and improving labor conditions

SMBC Group regularly monitors the working conditions in member companies; works to comply with all applicable laws and regulations; strives to eliminate overtime work; and endeavors to improve the working environment and reduce working hours. As per policy, each company is working to, in addition to exceeding minimum wage, adequately meet the equal-pay-for-equal-work requirement introduced in April 2020 and to maintain an environment in which all employees can feel satisfied with their jobs, regardless of their employment status.

Rectifying long working hours

Each company regularly monitors overtime hours and the number of employees working long hours to eliminate overtime work as a part of the ongoing efforts to improve working conditions across the Group.
At SMBC, as part of day-to-day working hours management, the times that employees log in and out of their PCs are recorded, which allows us to accurately gauge how many hours each individual is working. We have also established work intervals and set upper limits for working hours.
We are also working to reduce long working hours via the introduction of robotic process automation (RPA) for increased administrative efficiency, along with the management of total work hours by setting times for people to leave offices and designating days when workers are encouraged to leave early.

More flexible working hours

Group companies utilize a variety of work styles – flextime, staggered start times, variable working hours, specialist-class/project team-class discretionary working arrangements, etc. – while SMBC Nikko Securities has introduced a three-/four-day work week system and otherwise established flexible work systems that match the lifestyles and duties of individual employees.

Work site flexibility

All SMBC Group Companies have a "Work from home system" in place, and are rolling out satellite office* duty.


  • * Office space established inside a facility, or external office space for which a usage contract has been signed.

Outside side jobs

Sumitomo Mitsui Card Company and SMBC Finance Services also allow sidejobs, including employment at other companies, with the aim of supporting independent pursuit of challenges and generating innovation through the formation of personal networks and the broadening of values.

Flexibility on work attire

We are working to make reforms to our corporate culture. In order to create an environment in which it is easy to take on new challenges that are not restrained by precedent or standard thinking, we introduced a "Dress Code Free" policy. This makes it possible for employees to freely choose their own garments in line with TPO.

Creating more innovative workplaces

In September 2017, the SMBC Group established "hoops links tokyo" as an innovation space located in Shibuya, Tokyo. Bringing together a variety of people from start-ups and larger firms, government, academia, research institutions and NPOs, the aim of this initiative is to forge connections to support the creation of dynamic, innovative businesses and services with a focus on addressing societal issues.

Interview

External evaluation and accreditation

5 stars awarded in the 6th Nikkei "Smart Work Management" survey

In November 2022, SMFG was awarded 5 stars in the 6th Nikkei "Smart Work Management*" survey conducted by Nikkei Inc.


  • * "Smart Work Management" refers to maximizing the potential of workers through varied and flexible work styles, and developing strategies to maximize productivity and the broader performance of the organization using positive feedback loops, thereby fostering innovation and new market development.

Recognition and Accreditation