Chapter 1
Business Model Reform Under Challenging Business Conditions
1. Our journey under new leadership (the second decade)
On April 1, 2011, the tenth year of Sumitomo Mitsui Banking Corporation (SMBC), Teisuke Kitayama and Masayuki Oku stepped down as President of Sumitomo Mitsui Financial Group (SMFG) and President of SMBC, respectively. Kitayama and Oku remained in office as Chairman of the Board of SMBC and SMFG, respectively, to engage in full-time oversight of business execution.
On the same day, Koichi Miyata and Takeshi Kunibe were appointed as President of SMFG and President and CEO of SMBC, respectively. They both formerly doubled as Director and Senior Managing Executive Officer at SMBC and Director at SMFG. The new leaders formed the third top management team to open a new chapter for the second decade of the Group’s history.
The launch of the new team was challenged by unfavorable external conditions, such as the stagnant economy after the global financial crisis, the appreciation of the yen which was at historically high levels, and the impact of the Great East Japan Earthquake. Starting in the second half of fiscal year 2012 (ended March 2013), the Group suffered from dwindling income resulting from loan deposit interest margins thinning due to continuing extremely low interest rates, although economies began to pick up in and outside of Japan. At the same time, growing international trends toward tighter financial regulations in the wake of the global financial crisis posed major management issues, notably incluing raising the quality and the level of its capital.

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Chapter 1The Financial Crisis and Realignment of the Financial Sector
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Chapter 2The Birth of SMBC and SMFG
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Chapter 3Initiatives Pursued by SMBC Banking Units in the Early Years
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Chapter 3Initiatives Pursued by SMBC Banking Units in the Early Years
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- Enhancing our retail consulting and payments & consumer finance businesses
- Enhancing corporate financial solutions
- Banking-Securities collaboration in the wholesale securities business
- Challenges facing our global banking business
- Actions by Treasury Unit in preparation for rising interest rates
- Integration of operating systems and administrative functions
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Chapter 4Embarking on Fresh Challenges Under New Leadership
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Chapter 4Embarking on Fresh Challenges Under New Leadership
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- Changes of leadership and the announcement of our new management policy
- Developing group business strategies
- Addressing antitrust issues
- Completing repayment of public funds
- LEAD THE VALUE
- Enhancing our retail financial consulting business
- Enhancing our corporate solution business
- Enhancing our investment banking business
- Global banking business turnaround
- Upgrading risk management in preparation for Basel II
- Development of human resources
- CSR activities
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Chapter 5SMFG’s Response to Global Economic and Financial Turmoil
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Chapter 6Preparing for the Next Decade
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Chapter 1Business Model Reform Under Challenging Business Conditions
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Chapter 1Business Model Reform Under Challenging Business Conditions
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- Our journey under new leadership (the second decade)
- Focusing on growth industries and businesses
- Reforming domestic business operations
- Promoting banking-securities collaboration in Wholesale Banking Unit
- Structural reform of our retail business
- Meeting the needs of an aging society
- Abenomics and Treasury Unit's nimble portfolio management
- Operating in a negative-interest-rate environment
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Chapter 2Enhancing Group Businesses
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Chapter 3Expanding Our Global Business
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Chapter 4Enhancing Corporate Infrastructure Under a New Governance Framework
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Chapter 4Enhancing Corporate Infrastructure Under a New Governance Framework
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- New leadership and enhancing corporate governance
- Introducing group-wide business units and CxO system
- Improving capital, asset, and cost efficiency
- Pursuing our cashless payment strategies
- Retail branch reorganization
- Customer-oriented business conduct
- Enhancing internal-control frameworks
- Valuing diversity and revision of our HR framework
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Chapter 5The Path for Our Future
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Chapter 6Opening a New Chapter in SMBC Group’s History