7. Enhancing internal-control frameworks
While promoting group business and global development, SMBC Group was facing potential business risks that were becoming ever more diverse and complicated. In order to ensure sustained strong business activities despite such risks, the Group recognized the need to have stronger control of compliance and risk management, and accordingly worked to enhance internal control systems.
SMBC Group began to prepare appropriate internal control systems for conducting business globally on a group-wide basis in 2017 when SMFG introduced the CxO system and other measures in April. Subsequently, the Group recognized that, as G-SIBs, it should improve the systems especially from a global point of view in response to financial regulations and standards which became more stringent over time.
The above recognition was related to the fact that SMBC’s New York Branch’s program was found to be insufficient by the Federal Reserve Bank of New York in light of the Bank Secrecy Act (BSA) and related U.S. anti-money laundering (AML) laws and regulations. SMBC entered into a written agreement with the Reserve Bank in April 2019 to improve the program.
SMFG took this issue seriously, and strove to establish internal control systems suitable for a G-SIB, particularly for compliance, risk management, and internal auditing. One of the efforts was ensuring global application of the Three Lines of Defense.

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Chapter 1The Financial Crisis and Realignment of the Financial Sector
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Chapter 2The Birth of SMBC and SMFG
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Chapter 3Initiatives Pursued by SMBC Banking Units in the Early Years
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Chapter 3Initiatives Pursued by SMBC Banking Units in the Early Years
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- Enhancing our retail consulting and payments & consumer finance businesses
- Enhancing corporate financial solutions
- Banking-Securities collaboration in the wholesale securities business
- Challenges facing our global banking business
- Actions by Treasury Unit in preparation for rising interest rates
- Integration of operating systems and administrative functions
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Chapter 4Embarking on Fresh Challenges Under New Leadership
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Chapter 4Embarking on Fresh Challenges Under New Leadership
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- Changes of leadership and the announcement of our new management policy
- Developing group business strategies
- Addressing antitrust issues
- Completing repayment of public funds
- LEAD THE VALUE
- Enhancing our retail financial consulting business
- Enhancing our corporate solution business
- Enhancing our investment banking business
- Global banking business turnaround
- Upgrading risk management in preparation for Basel II
- Development of human resources
- CSR activities
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Chapter 5SMFG’s Response to Global Economic and Financial Turmoil
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Chapter 6Preparing for the Next Decade
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Chapter 1Business Model Reform Under Challenging Business Conditions
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Chapter 1Business Model Reform Under Challenging Business Conditions
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- Our journey under new leadership (the second decade)
- Focusing on growth industries and businesses
- Reforming domestic business operations
- Promoting banking-securities collaboration in Wholesale Banking Unit
- Structural reform of our retail business
- Meeting the needs of an aging society
- Abenomics and Treasury Unit's nimble portfolio management
- Operating in a negative-interest-rate environment
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Chapter 2Enhancing Group Businesses
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Chapter 3Expanding Our Global Business
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Chapter 4Enhancing Corporate Infrastructure Under a New Governance Framework
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Chapter 4Enhancing Corporate Infrastructure Under a New Governance Framework
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- New leadership and enhancing corporate governance
- Introducing group-wide business units and CxO system
- Improving capital, asset, and cost efficiency
- Pursuing our cashless payment strategies
- Retail branch reorganization
- Customer-oriented business conduct
- Enhancing internal-control frameworks
- Valuing diversity and revision of our HR framework
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Chapter 5The Path for Our Future
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Chapter 6Opening a New Chapter in SMBC Group’s History